1. Request Deletion
- Open Settings in the game and tap your Support ID to copy it.
- Send an email to support@wittypuzzles.com with the subject “Data deletion – Rotile” and include your Support ID.
We process your request within 30 days and confirm the deletion by email. We do not need any other personal information from you.
2. Data We Delete
- Analytics data (Firebase Analytics) linked to your Support ID
We keep no copy of the deleted data. Your request email is deleted once the deletion has been confirmed.
3. Data You Can Delete Yourself
- Game progress, hints and settings are stored only on your device. Uninstalling the game deletes them.
- Purchases are linked to your Google or Apple account and are managed by Google or Apple.
- Advertising consent: where consent is required (e.g. in the EEA and the UK), tap Privacy settings in the game’s settings to change or withdraw it.
- Advertising ID: you can reset or delete it in your device settings (Android: Settings → Google → Ads; iOS: Settings → Privacy & Security → Tracking).
- Analytics: in the game’s settings you can turn analytics off or tap Reset analytics data. A reset also creates a new Support ID, so new data is no longer linked to the old one.
4. Automatic Deletion
Even without a request, analytics data is automatically deleted after 60 days.
More details are available in our Privacy Policy.